Terms and Conditions

2023 Kiss My Grass Ltd TERMS AND CONDITIONS-

FORTNIGHTLY LAWN MAINTENANCE:

Included with weekly lawn maintenance are mowing, string trimming, and blowing each fortnight. Edging of all concrete areas will be completed every fortnight also. An additional charge may apply if your Lawns have not been maintained prior to our first service.  Please make sure your lawn is picked up before our crews show up for service. We cannot be responsible for to children’s toys, dog toys, garden tools, garden hoses, faulty or improperly installed irrigation heads, or any other obstacles that mowers may run over in your lawn. Please take care of dog waste prior to mowing each Fortnight. The fortnightly bill is based on a full season commitment. If your lawn requires grass bagging on a regular basis, an extra fee of 25% of your weekly price will apply. Prices are quoted based on a singular fortnightly mow, These are set at a price based on a maximum of 26 mowing’s; a prorated price will apply for all excess mowing.

WEED CONTROL:

Kiss My Grass Ltd utilizes weedkiller with the main active ingredient being glyphosate.  Only the areas identified by the client and the company representative will be sprayed.

It is up to the client to ask about any concerns they may have with glyphosate, or it is assumed that the client is aware of any hazards associated with glyphosate. Kiss My Grass Limited will not be held accountable for any health risks associated with pets or the client post treatment.

SPRING CLEANUPS:
Spring cleanups include leaf cleanup and winter debris removal for lawn and planting areas

PRUNING: Plant pruning twice per year. This helps maintain healthy, attractive plants. Pruning is performed during mid-June and early September

MULCH:To enhance the appearance of you landscape, retain moisture in planting beds, and slow weed development. We offer brown, red and black colored mulch, cedar mulch and shredded hardwood.

FALL CLEANUPS:
Fall cleanups include perennial trimming and leaf cleanup during the month of November. Leaf cleanups include cleaning the leaves from landscaping area and mulching/vacuuming the leaves from your lawn. An extra fee will be charged if curbside vacuuming is necessary.

AUTO RENEW and CANCELLATION:

This agreement is considered an auto-renewal service, which means it will renew automatically each season, unless the client contacts us to cancel services. A renewal letter will be sent out each spring (usually in February) showing the upcoming seasons services, and the total due or monthly payment amount. If you wish to cancel services, we ask that you notify our office (call or email preferred) to effectively cancel services, prior to services starting for the season. Either party may cancel services at any time. Due to scheduling complications, you may not be able to cancel your service on the same day as your property is scheduled for service.

FUEL SURGHARGE: A fuel surcharge will be enforced when fuel is more than $3 per liter of 91 Unleaded. This will be based on Fuel prices at Gull Whenuapai.

An additional $2 per visit will be charged when fuel is between $3 and $4 per litre. An additional $4 will be charged per visit when fuel is between $4 and $5 per liter.

PAYMENT TERMS:

Invoices will be sent on or around the first day of each month. Payment in full is due within 15 days of the invoice date. For monthly payment options (equal payments, or pay per service), if full payment is not received within 30 days a finance charge of 3% (minimum of $25.00) per month will be applied to the overdue invoice. Returned checks will be subject to a $40.00 fee. Additionally, you may be required to pay in the form of a money order or certified bank check only. If your account shows a balance due over 30 days, Timmer Lawn and Snow reserves the right to cancel service immediately. The prevailing party shall have the right to get reasonable costs and necessary disbursement including reasonable attorney fees in having to enforce this agreement. Said attorney fees are actual and reasonable together with all other court costs. Credit card payments are subject to a 3% convenience fee. If you have a credit card on file, Timmer Lawn and Snow reserves the right to charge your card, if your bill becomes outstanding (over 30 days).

PLEDGE of EXCELLENCE:
Our focus since 2003 has been to provide exceptional service for our cliental. We pride ourselves on excellent work, and listen to our customers’ needs, building lasting relationships.